Privacy Policy

1. Introduction

Botspot AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the Botspot Multi-Agent AI platform.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name and email address
• Account credentials
• Billing and payment information
• Company name and job title
• Contact preferences

2.2 Usage Data

• IP address and browser type
• Pages visited and time spent on pages
• Device information and operating system
• Referring URLs and search terms
• Interaction data with our AI services

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To monitor and analyze trends, usage, and activities in connection with our services
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To personalize and improve your experience

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

8. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: