Product Update
Public changelog & versioned releases
From this release on, everything we ship to BotSpot gets a version number and an entry on this page — so you can always see what changed and when.
Versioned releases, documented in public
Every release is now cut with a version number and documented here. No more wondering whether the behaviour you remember from last month is still current.
Learn RAG hub
A guided course on retrieval-augmented generation, available publicly at /learn/rag and inside Workbench under Data → Learn RAG. It covers how retrieval works, when it beats fine-tuning, and how to structure your own knowledge base. RAG Studio is coming soon.
Copy a conversation your way
Export a whole playground conversation as plain text, JSON, or XML. Rename the speakers (User/AI, Human/Agent, or anything you like), pick which fields to include, and optionally keep the system prompt. A live preview shows exactly what you'll copy, and your choices are remembered next time.
You can also select and copy text directly from chat messages in the demo — both agent replies and your own — so grabbing an answer, snippet, or link is a normal highlight-and-copy.
Faster, safer, easier to find
A sitewide PageSpeed pass made loads faster and navigation smoother across the marketing site, with structured data and richer metadata for discoverability, plus security headers and hardening across the web frontend.
What's new at a glance
- A permanent, versioned record of every change
- A guided RAG course, in-app and public
- Conversation exports in the format your workflow needs
- Faster page loads and hardened security headers
Release notes
- NewLaunched this Updates page — every release is now documented here.
- NewLearn RAG hub: a guided course on retrieval-augmented generation — available publicly at /learn/rag and inside Workbench under Data → Learn RAG. RAG Studio is coming soon.
- NewCopy a whole playground conversation your way — choose Plain text, JSON, or XML, rename the speakers (User/AI, Human/Agent, or anything you like), pick which fields to include, and optionally keep the system prompt. A live preview shows exactly what you'll copy, and your choices are remembered next time.
- ImprovedYou can now select and copy text directly from chat messages in the demo — both agent replies and your own — so it's easy to grab answers, snippets, or links.
- ImprovedReport an issue from anywhere — the in-app report button is now a compact icon available on every screen, including the full-screen playground, without crowding your workspace.
- ImprovedSitewide PageSpeed pass — faster loads and smoother navigation across the marketing site.
- ImprovedSEO/GEO/AEO upgrades: structured data, richer metadata, and better discoverability.
- SecuritySecurity headers and hardening across the web frontend.